Workforce Development Manager

Reports To: Senior VPHR & Mission Services

Supervises: Mission Programs and Staff

Mission Statement: Building lives that work.

Job Objective: This position is responsible for providing leadership and coordination of mission program operations and compliance. S/he is to carry out the Mission Statement of Marion Goodwill Industries Inc.

Essential Job Functions

Grant Administration duties include:

  • Writes and submits grant applications with the approval of Supervisor.
  • Analyze and manage assigned grant programs ensuring compliance with grant budget, guidelines, and customer satisfaction.
  • Ensures compliance with the 2CFR Part 200 Uniform Administrative requirements, cost principles, and audit requirements for Federal Awards.
  • Acts as the liaison with staff, partnering agencies, and consumers.
  • Oversees that files and reports are completed and accurate to services provided.
  • Supervision of grant staff.
  • Develops and maintains relationships with partnership agencies, community organizations, and any other internal and external contacts.
  • Ensure compliance on internal audits.

Education and Training Center duties include:

  • Oversees the Education and Training Center(s) program ensuring that quality services that meet community needs are being delivered.
  • Establish, maintain and improve mission departmental goals and benchmarks.
  • Developing marketing strategies designed to maximize program utilization.
  • Ensure accurate account of all billable time and mileage. Provide necessary information to the accounting department for billing.
  • Recruit, train, supervise and evaluate department staff.
  • Oversee that required trainings are completed.
  • Input in developing all CARF standards and plans within Mission Services. Responsible for assigned responsibility within CARF standards and/or action plans within Mission Services. Communicate with Supervisor on areas of concerns or completed areas.
  • Serve on the Board CARF and Personnel committee.

Communication duties include:

  • Regular organizational updates on mission activities and successes.
  • Responsible for staff participation in mission status communications.
  • Prepares monthly reports for Board on Mission data and outcomes.
  • Provide complete written reports as required by referral agencies.
  • Provide to the Board of Directors semiannual reports of consumer and staff activity and outcome measurement reports.

Maintain a positive team-oriented relationship with all employees and department managers; present a positive public image for the betterment of the Agency.

Assess emergency situations and act as the need indicates. Complete required paperwork.

Maintain confidentiality; ensures correct information goes only to the appropriate person(s).

Attend meetings/trainings as assigned.

Appropriately dressed in accordance with the employee dress code.

Perform other related duties as assigned or directed.

Critical Skills

  • Bachelor Degree preferred or five years’ related work experience accepted
  • Computer literacy, including competency with spreadsheets and word processing software
  • Accuracy in working
  • Multitasking and organization skill
  • Ability to write routine reports and correspondence
  • Ability to effectively present information and respond to questions from clients, customers and management
  • Ability to define problems, collect data, establish facts and draw valid conclusions
  • Ability to work independently and with frequent interruptions
  • Ability to handle confidential information with discretion and tact
  • Desire to work with rehabilitation clients, employees and the public
  • Team orientation
  • Must be physically capable of lifting, stooping, squatting, standing, walking, reaching, bending
  • Appropriate dressing and grooming
  • Credential and criminal background check required
  • First aid CPR certified (training provided);
  • Ability to pass alcohol/drug screening
  • A driving record acceptable to Goodwill’s insurance provider and adequate personal liability insurance.

Job Location: Community based sites, Goodwill facilities; some travel to work sites, meetings and conferences.

Equipment: Computers with knowledge of, but not limited to Word, Excel, Outlook and QuickBooks; adding machine, fax machine, copiers