Job Title: Tutor
Classification: Temporary
Reports To: Workforce Director
Mission Statement: Building lives that work.
Job Objective:
This position is responsible for provide direct service to youth learners in the form of one to one or small group tutoring. Carries out the Mission Statement of Marion Goodwill.
Essential Job Functions
Prepare lessons tailored to the individual or group learner’s needs and interests.
Keep record of learner’s attendance, progress, and possible problem areas.
Collaborate with program staff in obtaining assessments of learner’s progress and learning gains.
Together with consumers, co-workers and external stakeholders continuously assess services.
Prioritize work with daily/weekly goals.
Assists and monitors to ensure programs are achieving outcome goals for programs. If program goals are not being achieved, develop an action plan with follow up to achieve desired goals.
Ensures compliance in all audits, program requirements, and/or CARF standards.
Build and maintain effective quality working relationships by providing exceptional customer service with internal and external customers. Act with customers in mind and dedication to gaining their trust and meeting their expectations.
Maintain confidentiality of agency information including consumer information, agency finances, and executive decisions. Ensure correct information goes only to the appropriate person(s).
Is aware of and follows all company policies and procedures as outlined in the Employee Handbook and ongoing training.
Attends meeting/training as scheduled.
Reports any accidents/incidents and unsafe conditions to supervisor(s) and assists with completing appropriate reports. Follows all safety policies and procedures.
Appropriately dressed in accordance with the employee dress code.
Perform other related duties as assigned.
Critical Skills
- Bachelor Degree preferred or five years’ related work experience accepted
- Desire to work with rehabilitation clients, employees and the public
- Team orientation
- Appropriate dressing and grooming
- Credentials and criminal background check required
- First aid CPR certified (training provided);
- Ability to pass alcohol/drug screening
- A driving record acceptable to Goodwill’s insurance provider and adequate personal liability insurance.
Job Competencies:
Relationship Management – The ability to manage interactions to provide service and to support the organization. This to include: Business Networking Expertise, Visibility, Customer Service, Advocacy, Creditability, Community Relations, Teamwork, Proactivity, Responsiveness
Consultation – The ability to provide guidance to organizational stakeholders. This to include: Project Management, Analytic Reasoning, Problem-solving, Inquisitiveness, Creativity and Innovation, Flexibility, Time Management
Leadership and Navigation – The ability to direct and contribute to initiatives and processes within the organization. This to include: Transformational and Functional Leadership, Results and Goal Oriented, Mission Driven, Change Management, Consensus Builder
Communication – The ability to effectively exchange information with stakeholders. This to include: Verbal, Written, and Presentation Communication Skills, Persuasion, Diplomacy, Perceptual Objectivity, Active Listening, Effective Timely Feedback, Facilitation Skills, Meeting Effectiveness, Social Technology and Social Media Savvy, Public Relations
Cultural Effectiveness – The ability to value and consider the perspectives and backgrounds of all parties. This to include: Diversity Perspective, Openness to Various Perceptiveness, Empathy, Openness to Experience, Tolerance for Ambiguity, Adaptability, Cultural Awareness and Respect
Ethical Practices – The ability to integrate core values, integrity, and accountability throughout all organizational and business practices. This to include: Rapport Building, Trust Building, Professionalism, Creditability, Personal and Professional Courage, Personal, Professional and Behavioral Integrity
Critical Evaluation – The ability to interpret information to make business decisions and recommendations. This to include: Measurement and Assessment Skills, Objectivity, Problem Solving, Critical Thinking, Curiosity and Inquisitiveness, Research Methodology, Decision-making, Knowledge Management
Physical/Emotional Demands:
The ability to remain in a stationary position roughly 40% of the time, as well ability to meet with grant participants roughly 15% of the time by traveling to multiple locations roughly 45% of the time is standing and observing participants as they participate in the program is required
Using a computer while sitting for extended periods is common. Must also be able to position self to maintain equipment, including under tables and desks.
No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., carrying binders, portfolios, laptops) may be required. Good manual dexterity required to use common office equipment (e.g., computers, mobile devices, calculators, copiers, scanners).
Emotional: Can be high stress. Regular need for communication and social interaction with others. May require prioritization in a fast-paced environment.
Job Location: Community based sites, Goodwill facilities; some travel to work sites, meetings and conferences.
Technology and Equipment: Copier; Scanner; Computer; Basic Internet and Email Usage; Instant Messaging; Zoom; Microsoft Office Products (Word, Excel, Outlook, Teams); adding machine, fax machine, copier/scanner.